Warranty

SGILE products are warranted to the original owner against manufacturing defects in materials and workmanship for the period of 24 months. If SGILE branded product covered by this warranty fails due to a manufacturing defect, we will repair or replace the product without charge, at our discretion. Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. 

Please Note

Our warranty service is limited to all purchases made from SGILE. If you purchased through a different retailer, please contact them directly.

Contact us for any warranty issue via support@sgile.com.

Free User Support

Not sure how to play with your toy properly? Contact our caring support team for quick instructions.

In the event our warranty policy changes, we’ll be sure to update this page.